Is your computer running slow?

Here are some basic steps to take before calling someone.

Please be advised that we do not guarantee that these steps will work for you.

Please see the resource page for helpful support links should these not work.

These instructions assume you have a basic knowledge of how to get around in Windows.



The basics:

Make sure your version of Windows is updated with all of the recent security updates

Run virus and spyware scanners to be sure the machine is not infected.

See Helpful Resources for software and online scans.

Go to your control panel and uninstall any programs which you do not use.

In XP- this is done in “Add Remove Programs”  – In Vista it is done in “Programs & Features.”

Disk Clean-up

Go to “My Computer” or “Computer” – right mouse button  click on your hard disk letter… usually C. Click on properties.  Use the disk cleanup utility first to remove obsolete files and run a disk scan. You will probably need to reboot and the scan will run on startup. After the disk scan runs and you reboot, go back to the disk properties and  run the defrag utility.

You can also use a program called CCleaner to clean up unnecessary temporary files.

Please use this section with caution —

Check to see if you have unnecessary programs or processes running in the background.

Sometimes this is noticeable by looking at the icons visible near your clock.

You can often click or right mouse on these and get to the settings or options – and remove “start with windows.”

Look in your start menu for an item called Startup.  Remove the entries from this menu by highlighting and pressing delete on your keyboard.

Go to your start menu and type in the word msconfig in the run or search box.

Go to the startup tab

Uncheck unnecessary programs.

Please note that disabling startup does not disable the program only keeps them from starting with Windows. If you disable some items such as scanners or cameras, they will not automatically run software when you connect them.

If you are unsure of a program, leave it alone or type in the name of the file in Google to see if it is a program or  process that Windows needs. There are 2 sites listed on the Helpful Resources Page which are good places to look.

Restart your computer… upon startup you will receive a message saying that the configuration has changed – you can check… don’t show this again.

You can also go into msconfig and remove unnecessary processes, but be very careful.

It may require registry editing to successfully remove stubborn startup items.

There is program called HiJack This which shows the startup programs and processes.  You can ask it to make a log and post the log on various forums online and experts will tell you if any of your items are spyware.

Helpful Resources for software and online scans.

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